SHIPPING

• We ship to almost every country: To calculate the shipping cost, please add the product(s) to your shopping cart and choose your exact location and shipping method on the next screen. If you don’t see your country listed, ask us to add it at sales@katepugsley.com.

• International Import Duties: The customer is responsible for any additional duties and taxes that may apply based on your country's import laws and regulations. Duty rates are set by individual countries, and it's beyond our control—please check with your local postal authority if you have questions, because every country is different.

• All orders are shipped with tracking numbers.

• Prints are made to order and usually ship within 7 days. If you need expedited processing, please contact us first.

• All shipping fees are non-refundable once the package has left our facility.

• Once an order ships, tracking is the customer’s responsibility. Once the package leaves our facility, it is the carrier’s liability for time in transit and delivery, and this is especially true for delivery outside the United States.

• If you require expedited shipping or a shipping method unavailable in the standard checkout process, please contact us before placing your order at sales@katepugsley.com.

RETURNS

• If you receive a damaged item, please contact sales@katepugsley.com with a photo of the damaged print to make a claim for a replacement.